Request Creation Agent | Coupa AI
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Request Creation Agent

How it works

Eliminate bottlenecks by swiftly converting unstructured contract attachments into structured, actionable service requisitions.

Navi’s Request Agent streamlines the process of submitting requests by guiding users from intent to completion through a conversational experience. Instead of navigating forms manually, users can simply describe what they need, and Navi translates that request into the appropriate workflow.

As users provide input, Navi asks targeted follow-up questions to better understand the request and match it to the most relevant form. Along the way, it suggests options such as commodities and suppliers based on organizational data and past request patterns, helping users make faster, more informed selections.

Once the request is matched, Navi presents the appropriate form and can automatically prefill key fields using historical data from across the organization. Users can review and adjust these recommendations before completing the submission, ensuring both speed and accuracy.

If no suitable form is identified, Navi offers a flexible fallback option, allowing users to submit a free-form request without disruption.

By combining intelligent recommendations with guided input, the Request Agent reduces friction, minimizes manual entry, and helps users submit requests quickly and confidently.

Demo Video

Description

Request Creation Agent converts contracts, SOWs, and work breakdown structures to service requests.

Product

Procurement

AI Type

Agent

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